Privacy Policy

Document: Marq. Limited Privacy Policy

Version : 1.1

Last updated: 29 August 2023

Introduction

  1. Marq. Limited (we, us, our and the Company) is a distributor of online courses (the “Courses”) and coaching and mentoring for management and business leaders (collectively “Services”) in Africa.
  2. We take privacy and security of personal data very seriously and we are committed to ensuring that we safeguard the privacy and security of personal data of:
    1. those who apply for any job with us (“Candidates”);
    2. our staff, which includes directors, employees, interns and other workers within our organisation, as well as any such person working within any entity over which Marq. Limited has effective control (“Staff”); 
    3. those who retain our Services (“Clients”); and
    4. those who visit our website(s)/application(s) (“Visitors”).(collectively referred to as you, your and yourselves)
  3. This Privacy Policy describes our privacy practices and contains important information for you. It explains:
    1. who we are;
    2. what personal information we collect about you;
    3. how, when and why we collect, store, use, share and process your personal data;
    4. how we keep your personal data secure;
    5. for how long we keep your personal data;
    6. your rights in relation to your personal data; and
    7. how to contact us or the relevant supervisory authority should you have a complaint.
  4. Please ensure that you read this policy together with any other related information or policies/notices that we may provide to you from time to time, so that you are aware of how and why we are using your information. Feel free to address any questions or comments you may have regarding this privacy policy to our Data Protection Officer, Ben Rath at [email protected].
  5. Marq. Limited acts a Controller, as defined by the Data Protection Act 2017 (“DPA”), with respect to your data. This means that we are responsible for deciding how we hold and use your personal data.
  6. Please note that our website(s)/Application(s) may contain links to other third-party websites that may also gather information about you. Third-party websites operate in accordance with their own privacy policies, and we have no control over any personal data that they may collect, store, use and process. For privacy information relating to these third-party websites, you should consult their privacy policies as appropriate.
  7. This Privacy Policy is divided into three (3) sections, namely:

Section 1: Privacy of Candidates and Staff

What type of personal data do we collect?

  1. Depending on the relevant circumstances and applicable local laws and requirements, we will collect some or all of the non-exhaustive information listed below:
  1. Name;
  2. Age/date of birth;
  3. Sex/gender;
  4. Employment history;
  5. Emergency contacts and details of any dependants;
  6. Referee details;
  7. Immigration status (whether you need a work permit);
  8. Nationality/citizenship/place of birth;
  9. Contact details including email address;
  10. A copy of your driving licence and/or passport/identity card;
  11. Your Bank details;
  12. Your Financial information (where we need to carry out financial background checks);
  13. Your Tax Account Number (or equivalent in your country) and any other tax-related information;
  14. Diversity information (racial or ethnic origin, religious or other similar beliefs, and physical or mental health, including disability-related information);
  15. Sexual orientation;
  16. Information collected during the recruitment process that we retain during your employment;
  17. Terms and conditions of your employment;
  18. Details of your qualifications, skills, experience and employment history;
  19. Details of your marital status, spouse/partner, next of kin and dependants;
  20. Criminal background checks;
  21. Details of your time and attendance records;
  22. Details of your work output, time recording and work-related targets that you have missed or achieved;
  23. Details of period of leave taken by you, including holiday, sickness and other absence, and the reasons for such leave;
  24. Details of any disciplinary or grievance procedures in which you have been involved, including any warning issued to you and related correspondence;
  25. Details of your trade union membership;
  26. Performance management information, including appraisals, performance reviews and ratings, training you have participated in and related correspondence;
  27. Extra information that you choose to disclose to us;
  28. Extra information that your referees choose to disclose to us about you;
  29. your IP address, the browser you use, your operating system;
  30. the pages of our website(s) and/or application(s) that you have accessed and when you accessed them;
  31. details of any documents or other resources that you have downloaded from or uploaded on our websites) and/or application(s); and
  32. other relevant information as may be required by us in order to ensure we fulfil our obligations as an employer.

Please note that:

  1. the list at 2.1.1 above is not exhaustive.
  2. it is important that the personal data that we hold about you is accurate and current. For this reason, you are hereby kindly requested to keep us informed of any changes in your personal details/data. 

How do we collect your personal data?

  1. We collect personal data of Staff and Candidates in the following ways:
  1. Personal data that you, the Candidates and Staff, give us;
  2. Personal data that we receive from other sources; and
  3. Personal data that we collect automatically.

Personal data you give us:

  1. We need to know certain information about you, for instance, to assess your suitability for the job position applied for and for the continuous monitoring of your employment. 
  2. There are numerous ways in which you can share your information with us, depending on what suits you. These may include: 
    1. entering your details on our website(s)/application(s) as part of the registration/application process;
    2. leaving a hard copy of your CV at our recruitment event, job fair or office;
    3. emailing your CV or other information to us or during an interview with us; 
    4. applying for jobs through an agency, which then redirects you to our website(s)/application(s);
    5. conversations (in person and electronic means) with you; and
    6. interviews, meeting or other assessments.

Personal data we receive from other sources

  1. We also receive personal data about Staff and Candidates from other sources. Depending on the relevant circumstances and applicable local laws and requirements, this will include personal data received in the following situations:
    1. Your referees may disclose personal information about you;
    2. Clients may share personal information about you with us; 
    3. If you ‘like’ our page on Facebook or ‘follow’ us on Twitter (or similar) we may receive your personal information from these sites;
    4. Government departments may share personal information about you with us;
    5. Trade Unions may share personal information about you with us; and
    6. Previous employers may share personal information about you with us.

Personal data we collect automatically

These include the following:

  1. To the extent that you access our website(s)/application(s) or read or click on an email from us, where appropriate and in accordance with any local laws and requirements, we may also collect your data automatically through the use of ‘cookies’ (see the section on ‘Cookies’ below); and
  2. Door entry systems, time management systems, working hours registration systems, CCTV and other automated monitoring.

  3. How do we use your personal data:
    The DPA requires that we only use your personal data for the purposes for which it was collected, or where we have lawful justification for using it. Such justification includes the following:

    1. Where you have given express informed consent to the use of your personal data for one or more specific purposes;

    2. Where the use is necessary for the performance of a contract to which you are party, or in order to take steps at your request prior to entering into a contract;

    3. Where the use is necessary for compliance with a legal obligation that we are subject to;

    4. Where the use is necessary to protect your vital interests or those of another person;

    5. Where the use is necessary for the performance of a task carried out in the public interest, or in the exercise of official authority vested in us;

    6. Where the use is necessary for the purposes of our legitimate interest or those of a third party, except where those interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data, in particular where you or the relevant person is a child; and

    7. Where the use is necessary for the purpose of historical, statistical or scientific research.

We use personal data of Candidates for the following purposes:

  1. Recruitment Activities;
  2. Marketing Activities;
  3. Equal Opportunities Monitoring;
  4. To help us establish, exercise or defend legal claims; and
  5. In appropriate circumstances, for Profiling, as defined in the DPA.

With respect to Recruitment Activities, your data is processed in the following, non-exhaustive, instances:

  1. Assessing data about you against vacancies;
  2. Carrying out our obligations arising from any contracts entered into between us;
  3. Carrying out satisfaction surveys;
  4. Verifying details you have provided or to request information (such as references, qualifications and potentially any criminal convictions, to the extent that this is appropriate and in accordance with local laws);
  5. Processing your data to enable us to send you targeted, relevant marketing materials or other communications which we think are likely to be of interest to you; and
  6. Carrying our assessment and development activities (such as psychometric evaluations or skills tests).

Note: The above non-exhaustive data processing instances rely upon the performance of the contractual relationship between us.

With respect to Marketing Activities:

  1. We will periodically send you information that we think you may find interesting. In particular, we may use your data in the non-exhaustive list of instances set out below, in accordance with any local laws and requirements:
    1. To market our full range of Services to you; and
    2. To send you details of reports, promotions, offers, networking and recruiting events and general information about the organisation which we think might be of interest to you; 

Note: Processing of your personal data for marketing activities generally relies on your express informed consent.

With respect to Equal Opportunities Monitoring:

  1. We are committed to ensuring that our recruitment processes are aligned with our approach to equal opportunities. Some of the data that we will collect from you are under the umbrella of “diversity information”. This can be information about your ethic background, gender, disability, sexual orientation, religion or other similar beliefs and/or social-economic background. This diversity information is what we call “special category” data and slightly stricter data protection rules apply to it.
  2. Where appropriate and in accordance with local laws and requirements, we will use this information on an anonymised basis to monitor our compliance with our equal opportunities obligations. We will also disclose this (suitably anonymised where relevant) data to our affiliates.
  3. We may also collect further “special category” personal data about you in terms of your medical health data and/or religious affiliation in order to make reasonable adjustments during the recruitment process.
  4. Where required, we may also be called upon to collect details of any criminal convictions that you may have in order to assess your suitability for the job position(s).

Note: This processing of your personal data for Equal Opportunities Monitoring, especially when such data is “special category” data, relies on your express informed consent.

With respect to establishing, exercising or defending legal claims: 

  1. Where it is necessary for us to do so in order to establish, exercise or defend a legal claim, whether in court proceedings or in an administrative or out-of-court procedure. This processing generally relies upon factors related to our legitimate interests in processing the data.

With respect to Profiling:

  1. Profiling is defined in the DPA as “any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to an individual, in particular to analyse or predict aspects concerning that individual’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.”
  2. Profiling helps us to get a better idea of what you are like and your interests, likes and dislikes, all of which enable us to provide the best possible service to you.
  3. We may use profiling for:
    1. Shortlisting and ranking of Candidates in order to be able to place you and other suitable Candidates and/or Staff on shortlists for particular roles based on prescribed criteria, which will allow us and/or our affiliates to identify the most appropriate Candidates and/or Staff for roles more efficiently and also to recommend roles to you based on how your interests, habits, attributes and/or preferences rank in comparison to other Candidates and/or Staff.
    2. Automated decision making by making use of Artificial Intelligence systems to analyse data we have about you, other Candidates and Staff.

Note: The processing of personal data for profiling may be done on the basis of your express informed consent and/or on the basis that it is necessary for the performance of the contractual relationship between us and the steps needed to deliver Services.

We process personal data of Staff for the following purposes:

  1. Employee-Employer Activities;
  2. Marketing Activities;
  3. Equal Opportunities Monitoring;
  4. To help us establish, exercise or defend legal claims; and
  5. In appropriate circumstances, for Profiling, as defined in the DPA.
  6. With respect to Employee-Employer Activities, your data is processed in the following, non-exhaustive, circumstances:
    1. to meet our obligations to you under the employment contract that you have with us. This includes, for instance, issues relating to pay, benefits, pension, insurance, holidays, sick leave, annual leave and other similar issues;
    2. to make sure that we are complying with our legal obligations. This includes, for instances, verifying that you are entitled to work in Mauritius, to deduct, tax, to comply with health and safety laws, and to deal with issues such as maternity and paternity leaves;
    3. to ensure that we are able to protect your interests (or those of someone else) and where it is needed in the public interest;
    4. where we have a legitimate interest in processing your personal data, not only during your period of employment but before and after. This might include to:
      1. carry out promotions/appraisal;
      2. maintain accurate and up-to-date employment records and contact details as well as records of your contractual and statutory rights;
      3. ensure that we maintain details of who to contact in the event of an emergency;
      4. operate and keep a record of disciplinary and grievance processes;
      5. maintain acceptable conduct within the workplace;
      6. operate and keep a record of employee performance and related processes, to plan for career development, and deal with issues such as succession planning and workforce management;
      7. obtain occupational health advice, to ensure that we comply with our duties in relation to individuals with disabilities and meet our obligation under health and safety legislation;
      8. ensure effective HR and business administration;
      9. provide references on request for current and former employees;
      10. establish, exercise and defend legal claims; and 
      11. maintain and promote equality in the workplace. To that end we may need to process special category of personal data (such as information about ethnic origin, sexual orientation, health and/or religion/beliefs) for the purposes of equal opportunities monitoring. If we do process such data, it will be anonymised.
      12. with respect to Marketing Activities, please see paragraph 2.3.4 above.
      13. with respect to Equal Opportunities Monitoring, in addition to paragraph 2.3.5 above, we may also collect further “special category” personal data about you in terms of your medical health data and/or religious affiliation, in order to make reasonable adjustments during your employment with us.
      14. with respect to establishing, exercising or defending legal claims, please see paragraph 2.3.5 above.
      15. with respect to Profiling, please see paragraph 2.3.6 above.

Retention of data:

  1. With respect to Candidates, we will retain your data for as long as is necessary to consider your suitability for the desired position. 
  2. With respect to Staff, in general we will retain your data for only so long as is necessary for the various objectives and purposes contained in this policy. Where your personal data is retained after your employment has ended, this will generally be for one of the following reasons:
    1. so that we can respond to any questions, complaints or claims made by you, or on your behalf, following the end of your employment;
    2. so that we are able to demonstrate that your employment and departure from us was fair, and that you were treated fairly at all times;
    3. to establish, exercise or defend a legal claim; and
    4. in order to comply with legal and regulatory requirements.

Your rights with respect to your data:

For more information on the rights you have, please see the section “Rights of data subjects” below.

Section 2: Privacy of Clients

  1. What kind of personal data do we collect?
    Depending on the relevant circumstances and applicable local laws and requirements, we will collect some or all of the non-exhaustive information listed below to enable us to offer tailored Services to you:

    1. Your contact details;

    2. The contact details of individual contacts at your organisation / firm / company / society (“organisation”);

    3. Your bank account and/or other financial details;

    4. Background information about you, including but not limited to your character traits, personality profiles, business interests, education and your current or past employment;

    5. Details relating to your organisation, including but not limited to directorship/trusteeship, shareholding, sector, activities, annual revenue, number of employees and type of organisation;

    6. Details of any feedback you give us via any communication channel;

    7. Information relating to the Services we provide to you, including but not limited to document submissions, attendance, engagement, questions, comments and statements made by you or to you;

    8. Details of any meetings or forums in which you are a participant, whether you are active or not;

    9. Your IP address, the browser you use, your operating system;

    10. The pages of our website(s)/application(s), or other resources on the website(s)/application(s), that you have accessed and when you accessed them; and

    11. Such other data as may be required, in the relevant circumstances, for Know Your Client (KYC) purposes.

  2. How do we collect your personal data?
    We collect Clients’ personal data in the following ways:

    1. Personal data that you, the Clients, give us;
    2. Personal data that we receive from other sources; and
    3. Personal data that we collect automatically.

Personal data you give us

  1. We need to know certain information about you before onboarding you, in order to provide a tailored service and to ensure our relationship runs smoothly.
  2. Personal data is collected directly from you in person, via email, via telephone and such other means of communication.

Personal data we receive from other sources

  1. We also receive personal data about Clients from other sources. Depending on the relevant circumstances and applicable local laws and requirements, this will involve personal data received in the following situations:
    1. Clients, other than you, may share personal information about you with us;
    2. Authorities may share personal information about you with us; and
    3. Individuals may share personal information about you with us.

Personal data we collect automatically

  1. To the extent that you access our website(s)/application(s) or read or click on an email from us, where appropriate and in accordance with any local laws and requirements, we may also collect your data automatically through the use of ‘cookies’ (see the section on ‘Cookies’ below).

How do we use your personal data

  1. The DPA requires that we only use your personal data for the purposes for which it was collected, or where we have lawful justification for using it. Such justification includes the ones set out at paragraphs 2.3.1.1 to 2.3.1.7 above.
  2. We generally process personal data of Clients in the following instances:
    1. In order to supply our Courses or Services to you. This processing relies upon the performance of the contractual relationship between us and the steps needed to deliver the Services.
    2. To prevent or detect fraud, either against you or against any other person involved in any matter in which you are involved. This will help to prevent any damage either to you, a third party or to us. This processing relies upon factors related to our legitimate interests in processing the data.
    3. To preserve the confidentiality of commercially sensitive information, and for our legitimate interests or those of a third party in relation to the protection of our, or another’s, intellectual property and other commercially valuable information. This processing relies upon your consent where it has been given, or upon factors related to our legitimate interests in processing the data in that we are seeking to monitor the Services we provide.
    4. To improve the operation of our website(s)/application(s) and provide such Services as you may have requested us to provide. This may include taking such security measures as are appropriate, backing up the data we hold, and contacting you. This processing relies upon your consent where it has been given, or upon factors related to our legitimate interests in processing the data in that we are seeking to provide Services as part of our business, or the performance of a contract between us, and the steps needed to deliver those contractual services.
    5. For dealing with an enquiry submitted by you to us in connection with our Services. This processing relies upon your consent where it has been given, or upon factors related to our legitimate interests in processing the data in that we are seeking to provide services as part of our business, or the performance of a contract between us, and the steps needed to deliver those contractual services.
    6. Where it is necessary for us to do so in order to establish, exercise or defend a legal claim, whether in court proceedings or in an administrative or out-of-court procedure. This processing relies upon factors related to our legitimate interests in processing the data.
    7. In connection with the compliance by us with a legal obligation that we are subject to, or in order to protect your, or our, vital interests, or the vital interests of another natural person.

Your rights with respect to your data

For more information on the rights you may have, please see the section “Rights of data subjects” below.

Retention of data

We undertake to keep your data for no longer than is necessary for the purposes for which it was collected. 


Section 3: Privacy of Visitors

The Personal data we collect from you

  1. We may receive and store certain types of information whenever you interact with our website(s)/application(s). Generally, our website(s)/application(s) may automatically collect usage information, such as the numbers and frequency of visitors to our website(s)/application(s) and its components.

The purpose for which personal data is collected

  1. We may automatically collect information such as your IP address, where you are based, the type and version of the browser you use, details of your operating system, how you came to our website(s)/application(s) (for example whether you were referred from another website or from  a search engine), how long you remained on our website(s)/application(s), the number of pages on our website(s)/application(s) that you viewed, how you moved around our website(s)/application(s), the links you followed, and whether any of those links were used to leave our website(s)/application(s).
  2. We process personal data about you where you have provided express informed consent for same or for our legitimate interests of improving Services experience and developing new Services features, as well as for compliance purposes.
  3. Where you have consented, we may use your contact information, for instance, to respond to your enquiries.
  4. We use information about how you use the website(s)/application(s) and/or Services to improve our Services for you. This may include performing analysis aimed at improving the Services and making the website(s)/application(s) more user friendly by reducing the need for you to repeatedly enter the same information. We use device data and log data, for instance, to troubleshoot, to create new services, features and contents. We also infer your geographic location based on your IP address. We generally only use this data in aggregate form, that is, as a statistical measure and not in a manner that would identify you personally.
  5. We may also use your personal information to the extent necessary for legitimate purposes, the performance of contracts and fulfilling legal obligations.
  6. In all cases, we have undertaken to ensure that we place clear limitations on each use of your personal information so that your privacy is respected and only the information necessary to achieve certain legitimate interests is used.

Your rights with respect to your data:

For more information on the rights you may have, please see the section “Rights of data subjects” below.

Retention of data:

We undertake to keep your data for no longer than is necessary for the purposes for which it was collected. 

Who do we share your data with:

  1. Where appropriate and in accordance with local laws and requirements, it may be necessary for us to share your personal data with others to comply with our contractual obligations to you, to comply with our legal or regulatory obligations to you, or to comply with any contractual, legal or regulatory obligations that we are subject to. These may include:
    1. Any of our group companies;
    2. Relevant employees within Marq. Limited (this may include employees in overseas offices)];
    3. Relevant authorities, where we believe in good faith that the law or other regulation requires us to share the data;
    4. Third party service providers who perform functions on our behalf;
    5. Marketing technology platforms and suppliers; 
    6. Professional advisers in relation to financial, HR, health and safety and legal issues, including accountants, advisors, experts, barristers, medical professionals, management consultants;
    7. Your/our regulator(s)];
    8. Our and your bank; and
    9. If we share your personal data, we ensure at all times that those with whom it is shared process it in an appropriate manner and take all necessary measures in order to protect it. In doing so we impose contractual obligations on all providers of services to ensure that your personal data is kept secure. We will only ever allow others to handle your personal data if we are satisfied that the measures which they take to protect your personal data are satisfactory.

Transferring your data outside of Mauritius

  1. We may need to transfer your personal data to other countries for the purposes of providing the Services or for the purposes of conducting the processing outlined above. In such circumstances, we will always take steps to ensure that the transfer complies with the DPA and that your personal data will be secure.

Security and Safeguards

  1. We use physical, electronic and administrative safeguards to assist us in preventing unauthorised access, maintaining data accuracy and correctly using personal data. Moreover, we use commercially reasonable efforts to limit access to your personal data to the employees/agents/officers/such other persons who need this information to assist us in delivering the Services.
  2. The personal data that we collect is securely stored within our database. We use standard, industry-wide practices such as firewalls and encryptions for protecting your information. Moreover, we regularly monitor our systems for possible vulnerabilities and attacks.
  3. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet. We therefore recommend that you do not disclose your password(s) to anyone.
  4. In the event that there is a suspected data security breach, you will be notified as and when required under the DPA. Where relevant, we will also inform the Commissioner, as defined under the DPA, of a suspected data security breach where we are legally required to do so.

Further information may be obtained from our Data Protection Officer, Ben Rath, via [email protected].

Rights of data subjects

The DPA gives you, the data subject, various rights in relation to your personal data that we hold and process. These rights are exercisable without charge, and we are subject to specific time limits in terms of how quickly we must respond to you. Those rights are as follows:

  1. Right to access: The right to obtain from us confirmation as to whether personal data concerning you is being processed, and, where that is the case, access to that personal data and various other information, including the purpose for the processing, with whom the data is shared, for how long the data will be retained, and the existence of various other rights (see below).
  2. Right to rectification: The right to obtain from us, without undue delay, the setting right of inaccurate personal data concerning you.
  3. Right to erasure: Your right to request that, in certain circumstances, we delete data relating to you.
  4. Right to object: The right, in certain circumstances, to object to your personal data being processed by us.

Full details of these rights can be found in Part VII of the DPA.

These rights are not absolute and should be reasonably exercised.

In response to a request, we will ask you to verify your identity if we need to, and to provide information that helps us to understand your request better. We will respond to your request within a reasonable time. If we do not comply with your request, whether in whole or in part, we will explain why.

In order to exercise your rights, please contact us at [email protected]. 

Our Cookies Policy:

  1. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognise your browser and tell us how and when pages in our website(s)/applications(s) are visited and by how many people. Our website(s)/application(s) may use session cookies which track your browser session. These do not store any information on your computer but merely allow our website(s)/application(s) to recognise certain specificities of your usage, including whether you are logged in to your account.
  2. Our cookies do not combine information collected through cookies with other personal information to tell us who you are or what your screen name or e-mail address is.
  3. By using our website(s)/application(s) and/or the Services provided, you agree to the above use of cookies.

Safety of Minors below 16:

  1. Our website(s)/application(s) are not intended for and shall not be used by a minor below 16 years old (“Child”). We do not knowingly collect and process personal data of a Child. During the registration process for an account and/or during on-boarding process, if you identify yourself as a Child then we will block/prevent you from providing personal data.
  2. If it comes to our attention that we have collected personal data from a Child, we may delete this information without notice. If you have reason to believe that this has occurred please contact us at [email protected].

Modifications of this Privacy Policy

  1. We may, in our sole discretion, modify this Privacy Policy at any time and such modification shall be effective immediately upon either posting of the modified privacy policy on our website(s)/application(s) or notifying same to you, via the contact details provided by you. You hereby agree to review our website(s)/application(s)’s Privacy Policy on a regular basis to ensure that you are aware of any modifications. Your continued access or use of the website(s)/application(s)/our Services shall be deemed your conclusive acceptance of the modified Privacy Policy. If you do not cancel your subscription/account and continue to use our website(s)/application(s) and/or take advantage of the Services, you will be considered as having expressly consented to the modifications in our Privacy Policy. If you disagree with the terms of this Privacy Policy or any modified version thereof, you shall close your account with us and/or notify your disagreement to us in writing within fourteen (14) days starting on the date after the amended Privacy Policy has been uploaded on our website(s)/application(s) or notified to you.

Law & Jurisdiction

  1. This Privacy Policy is governed by and interpreted according to the Laws of Mauritius. All disputes arising out of this Privacy Policy will be subject to the exclusive jurisdiction of the Courts of Mauritius.

Invalid Provisions

  1. If any court or competent authority finds that any provision of this Privacy Policy (or part of any provisions) is invalid, illegal or unenforceable, that provision or part thereof shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provision of this Privacy Policy shall not be affected.

Making a complaint

  1. If you have any issues as to the collection, acquisition, use, storage, disposal or processing of any personal data relating to you please contact us by addressing an email to [email protected].
  2. Notwithstanding our best efforts, inevitably sometimes things do go wrong. If you are unhappy with any aspect of the use and/or protection of your personal data, you have the right to make a complaint to the Data Protection Commissioner by:
    1. duly filling and signing the complaint form (available at: https://dataprotection.govmu.org/Documents/Take%20Action/QMS7_complaint.pdf) and the declaration form (available at: https://dataprotection.govmu.org/Documents/Take%20Action/QMS8_Declaration.pdf); and
    2. delivering same to “The Data Protection Commissioner, Data Protection Office, 5th Floor, SICOM Tower, Wall Street, Ebène, Mauritius.”

END.